Administrative Assistant Job Description and Schedule
February 2021 Opening
CLICK BELOW TO APPLY:
expressions music academy is hiring!
Expressions Music Academy is growing and is looking to hire a new administrative team member! We are seeking a friendly person who has a strong ability to complete detailed work, is eager to learn, and is excited to grow with this expanding company and team of amazing, supportive, and fun administrative/managerial staff. We opened our first location in Novi in 2010, our second location in Troy in January 2014, our third location in Plymouth-Canton in February 2017, and our fourth and fifth locations in West Bloomfield and Rochester Hills in May of 2019. We have several large projects on the horizon and plan to add multiple locations in the future. As a result, this position has the strong potential to grow into more responsibility and higher pay as it has for the existing staff. We are looking for strong leaders for our quickly growing company, and we take great pride in investing in our each team member as they contribute to our vision, bringing their own vision and unique strengths to the table.
Our history:
Expressions Music Academy is now the largest music school in Michigan and has grown to over 1,800 weekly private students between our five locations. Expressions is an energetic, innovative music school with a growing, friendly community of over 100 highly-qualified instructors and ten other administrative/management staff. We are extremely organized and our admin team handles all of the student recruiting and promotion, registration, scheduling, make-ups, billing, policies, special projects, recitals, and much more. We foster a strong sense of community and teamwork among all of our staff and we place a strong emphasis on the quality of education we offer to our students. Expressions is a cheerful, energetic, fast-paced, fun, and supportive place to work.
basic requirements:
The basic starting responsibilities include:
Assisting parents and students on the phone and in person at the front desk
Scheduling private lessons for adults and children
Managing electronic communications from students, parents, and teachers with an expectation of prompt reply
Processing new student enrollments/basic data entry
Assisting with and prioritizing miscellaneous projects and tasks as assigned
The basic requirements include:
Reliable transportation
Highly organized and detail-oriented
A love for working with people
Strong basic computer and typing skills
Strong writing and verbal communication skills
training provided:
We provide comprehensive, personalized, hands-on training for new members of our admin team. Training takes place in our facilities with other members of the team and typically takes about two weeks in total, throughout which constant, patient support and coaching is provided. Learning a new administrative job is never for the faint-of-heart, but we’ve got a system and a solid track record and if you’re up for the challenge, we’d love to get you there!
AVAILABLE POSITION (40 hours/week):
Monday: 12:00 - 9:00 PM in Novi
Tuesday: 1:45 - 9:00 PM in Plymouth-Canton
Wednesday: 1:00 - 9:00 PM in Novi
Thursday: 1:45 - 9:00 PM in Plymouth-Canton
Friday: OFF
Saturday: 8:30 AM - 5:00 PM in Novi
Sunday: OFF
compensation:
Compensation for this position will start at $15/hour. Additional raises and promotions will continue to be granted upon growth with the company. Health insurance, a 3% match retirement plan, free music lessons and a small amount of paid time off (which grows as you stay with the company) are included to start.
This is an amazing job:
When you join this team, you’re joining an environment that will leave you feeling fulfilled, excited, and supported every day that you go home. Joining a small team in a small business that is quickly growing gives you the unique opportunity to really make your mark on the company and contribute to the vision and growth through your own creativity and unique skill set. We are just small enough to have a warm, family-like atmosphere while being just experienced enough to have an incredibly strong structure and set of processes in place. The teamwork, camaraderie, and fun, relaxed social environment combined with high expectations for growth and performance, creates an unstoppable combination of success and contentment.
You’ll notice that our application process is more involved than simply submitting your resume. That’s because this job is worth it. If you feel like you would be a good fit for one of these positions and would enjoy it, we highly encourage you to take your shot and fill out the application!
what the current admin team has to say:
Screenshots from our weekly Monday video admin meeting!
“As cliche as it may sound, I found a family as well as a terrific job when I found Expressions. I am valued, praised, supported and respected here. Management is always available to help out and my co-workers are always willing to answer questions, help with the workload, or make me smile with a hilarious joke. Team building and personal ownership over the growth of Expressions makes me want to work hard for this company and makes me genuinely care about its success! The culture at Expressions is spectacular. 10/10 recommend!”
What’s funnier than a super “angry” person (Mark Schatz, Director of Finance and Facilities) surrounded by a bunch of happy people?!
“The work culture here is something that I didn’t believe existed in the professional world. We respect and support one another to no end, and our shared goal of moving the business forward helps drive this positivity. The work itself is exciting, which is indeed hard to find in a job - I would not trade this experience for anything else.”
Just a little photo shoot to gather some photos for our Facebook page!
“Expressions has been an absolute joy to work at. The admin staff does everything as a team, and this is uncommon in a majority of workplaces. When I head in for my shifts, I don’t feel an overwhelming sense of dread. Instead, I feel excited because I know I will be working with people who genuinely care. When a new employee joins this team, they must keep in mind they are also joining a family. Out of all the administrative tasks (phones, emails, processing, etc) that is the most important thing to remember.”
Gettin’ more STUDENTS, baby!!!!!!!!!
“Why do I like working at EMA?
There are so many things that I could list and I would love to do just that! My first draw to working here was for the fact that I would be around music when I worked but there was so much more that EMA has to offer in terms of employment.
The management is great at listening to your thoughts and ideas which in turn makes me feel welcome and like I am contributing. They always let you know where you stand and are very understandable as long as you make the effort to improve.
Everyone that works here at the front desk is awesome, and I mean awesome. This is an amazing environment to be working in. I have never felt like I don’t belong here. Everyone has been nice enough to include me in on everything and I really feel like I am a part of a family.
The benefits are great, you are compensated very fairly and the hours are good as well! When I am here, it does not feel like other jobs where I wanted to go home immediately. I enjoy being here and love to put in the effort at this job because this job GIVES BACK!
I could talk more and more about how amazing this place is but actions speak louder than words. SO apply, and you will never be sorry :)
”
Doing a little filming for our recital intro video we created!
“Coming into Expressions is such a fantastic experience, everyone is so friendly and helpful. The staff at Expressions is always helpful and ready to teach you and make any experience a learning experience. Working here for 3 months has taught me a lot about people skills and organizational skills and also allowed me to use my creative skills every day. You work hard, but everyone is always offering help or offering up a joke to make the busy moments fun. It’s a great creative place to work, with a mixture of things happening every day that keep the job entertaining! If you want someplace to help you grow and figure out your place in life, Expressions is definitely the place to go!”
Dab!
“Working at Expressions has been the most rewarding experience of my entire career! Being part of such a positive, close-knit, and upbeat team is an absolute blast. I didn’t think that a job could offer any sort of personal fulfillment before I started working here, but EMA has proven that notion wrong time and time again. Every day is filled with fun and exciting challenges, and I couldn’t be more grateful to be here.”
Braving the cold for a photo op for our Facebook page!
“I’ve been with Expressions for over eight years and at this point, it’s really hard to overstate how much this place means to me. Of all the wonderful things I could say, what I feel most proud of is being with a company that positively impacts so many lives. The music education we provide greatly enriches our community, and as Expressions continues to grow, our teachers and administrative staff are able to bring joy to more and more lives. We are an incredibly enthusiastic, hard-working, and passionate group of people and I would never want to work anywhere else!”