Studio Administrator
Job Description and Schedule
June 2021 Opening
CLICK BELOW TO APPLY:
expressions music academy is hiring a new studio administrator!
Our history:
Expressions is now the largest music school in Michigan and one of the largest private music schools in the country. We have grown to nearly 2,000 weekly private students between our five locations. Expressions is an energetic, innovative music school with a growing, impressive community of over 120 highly qualified instructors and more than 12 other administrative/management staff in various departments. We are extremely organized and our admin team handles all of the student recruiting and promotion, registration, scheduling, make-ups, billing, policies, special projects, recitals, and much more. We foster a strong sense of community and teamwork among all of our staff and we place a strong emphasis on the quality of education we offer to our students. Expressions is a cheerful, energetic, fast-paced, fun, and supportive place to work.
basic requirements:
The basic starting responsibilities include:
Assisting parents and students enthusiastically on the phone and in person at the front desk
Scheduling private lessons for adults and children
Managing electronic communications from students, parents, and teachers with an expectation of a prompt reply
Being very knowledgeable of and comfortable with the sales-forward aspect of promoting our lesson programs to inquiring students
Processing new student enrollments, schedule changes, withdrawals, requests, etc. following our structured checklists
Assisting with and prioritizing miscellaneous projects and tasks as assigned
Basic facility upkeep, light cleaning, and organizing
The basic requirements include:
Reliable transportation
Highly organized and detail-oriented
A love for working with people
Strong basic computer and typing skills
Strong writing and verbal communication skills
Comfortability with light sales - typically promoting our programs to inquiring students and confidently providing options for those who are considering stopping lessons
training provided:
We provide comprehensive, personalized, hands-on training for all new members of our admin team. Training will take approximately 2-3 weeks in total, throughout which constant, patient support and coaching is provided. Beyond that, support for all of our admin staff is consistently available via information, assistance, and encouragement from each other as well as refreshing accessibility to management, who works extremely hard to make sure our team is always comfortable. Learning a new administrative job is never for the faint of heart, but we’ve got a system and a solid track record and if you’re up for the challenge, we’d love to get you there!
AVAILABLE POSITION:
Monday: 12:00 - 9:00 PM in Plymouth-Canton
Tuesday: OFF
Wednesday: 1:00 - 9:00 PM in Plymouth-Canton
Thursday: 1:00 - 9:00 PM in West Bloomfield
Friday: 10:00 AM - 6:00 PM in Novi
Saturday: 8:30 AM - 5:00 PM in Novi
Sunday: OFF
compensation:
Compensation for this position will start at $16/hour. Additional raises and promotions will continue to be granted upon growth with the company. Fully covered health and dental insurance (you pay nothing), a 3% match retirement plan, free weekly music lessons, and a small amount of paid time off (which grows as you stay with the company) are included to start.
This is an amazing job:
When you join this team, you’re joining an environment that will leave you feeling fulfilled, excited, and supported every day that you go home. Joining a small team in a small business that is quickly growing gives you the unique opportunity to really make your mark on the company and contribute to the vision and growth through your own creativity and unique skill set. We are just small enough to have a warm, family-like atmosphere while being just experienced enough to have an incredibly strong structure and set of processes in place. The teamwork, camaraderie, and fun, relaxed social environment combined with high expectations for growth and performance, creates an unstoppable combination of success and contentment.
what the current admin team has to say:
(Yes, all these cool people would be your co-workers!!!)
“As cliche as it may sound, I found a family as well as a terrific job when I found Expressions. I am valued, praised, supported and respected here. Management is always available to help out and my co-workers are always willing to answer questions, help with the workload, or make me smile with a hilarious joke. Team building and personal ownership over the growth of Expressions makes me want to work hard for this company and makes me genuinely care about its success! The culture at Expressions is spectacular. 10/10 recommend!”
“Why do I like working at EMA?
There are so many things that I could list and I would love to do just that! My first draw to working here was for the fact that I would be around music when I worked but there was so much more that EMA has to offer in terms of employment.
The management is great at listening to your thoughts and ideas which in turn makes me feel welcome and like I am contributing. They always let you know where you stand and are very understandable as long as you make the effort to improve.
Everyone that works here at the front desk is awesome, and I mean awesome. This is an amazing environment to be working in. I have never felt like I don’t belong here. Everyone has been nice enough to include me in on everything and I really feel like I am a part of a family.
The benefits are great, you are compensated very fairly and the hours are good as well! When I am here, it does not feel like other jobs where I wanted to go home immediately. I enjoy being here and love to put in the effort at this job because this job GIVES BACK!
I could talk more and more about how amazing this place is but actions speak louder than words. SO apply, and you will never be sorry :)
”
“Coming into Expressions is such a fantastic experience, everyone is so friendly and helpful. The staff at Expressions is always helpful and ready to teach you and make any experience a learning experience. Working here for 3 months has taught me a lot about people skills and organizational skills and also allowed me to use my creative skills every day. You work hard, but everyone is always offering help or offering up a joke to make the busy moments fun. It’s a great creative place to work, with a mixture of things happening every day that keep the job entertaining! If you want someplace to help you grow and figure out your place in life, Expressions is definitely the place to go!”
“I’ve been with Expressions for over eight years and at this point, it’s really hard to overstate how much this place means to me. Of all the wonderful things I could say, what I feel most proud of is being with a company that positively impacts so many lives. The music education we provide greatly enriches our community, and as Expressions continues to grow, our teachers and administrative staff are able to bring joy to more and more lives. We are an incredibly enthusiastic, hard-working, and passionate group of people and I would never want to work anywhere else!”